If your doctor agrees, you may obtain your repeat prescriptions without an appointment.

Ways of ordering your repeat medication

  • By using our online services, SystmOnline – if you are not registered to use this service, please Register for our Online Services
  • In person – leave your personal computer slip at the surgery you are registered with, marking each item clearly with a tick

We are unable to accept repeat prescription requests over the phone.

We require up to 7 – 10 days notice for this service (excluding weekends and bank holidays). All prescriptions received after 14:00 will be treated as the following day. If you need to order medication in advance, please make this clear on your reorder form.


We normally require up to 7 – 10 days notice to process a repeat prescription. During busy times or unusual demand (e,g, Coronavirus pandemic), this could extend. If you need to order medication in advance i.e. if you are going on holiday then please make this clear on your re-order form.

Collection and delivery

A collection and delivery service is available on request from the local pharmacies. Please contact your usual pharmacy directly for further information.

Medication review

The doctor will regularly review your repeat medication and you may be called in from time to time, either for an appointment to see the doctor for a medication review or to have appropriate tests carried out.

If you have been advised by the surgery that your medication review is due, please contact us.